Vantage Movers LLC

Our belongings were picked up 3 weeks ago and no one will give us an eta! We were lied to about delivery because we call every day for an update. We’ve been hung up on, put on hold with no delivery info available. The “professional,trained movers” that we were promised was not true. We ended up in the truck packing it because heavy boxes were on top of fragile. The movers spoke no English and used a translator on their phones to communicate. This has been a nightmare! We want our stuff! And, they made us pay extra to take everything after the truck was almost packed because they said we had more boxes than estimated. The number of boxes was not the issue. They said we were taking more space than estimated. We have pictures to prove it all! The phone number that our salesman “Chris” gave us is no longer a working number. We have no idea if we will see our stuff. We will take this company to court if we do not get our belongings, undamaged. We already put a review on the Better Business Bureau and it’s been taken down! Run from this company!!!!

Move size: 1 Bedroom Home Service cost: $3000

I am not convinced vantage is even a moving company. I received my items 7 weeks after pick up. Drivers did not show up on scheduled pick up or delivery dates. Multiple smashed boxes, mattress appears to have been run over by a truck. Customer service is non existent, they do not return calls and in my case did not tell the truth regarding delivery dates. I have moved several times and never had an experience anywhere close to this. I did not go for low bidder - honestly thought they were all about the same until I met Vantage. DO NOT use the company

Move size: Studio Service cost: $2400

We paid a deposit back in January to move us on 2/15. We’ve called for a week and have gotten no where until today. We finally spoke with Jared and he is extremely rude and unprofessional. When my husband began taking things off of the inventory because of their screw up, Jared said we weren’t going to nickel and dime this and hung up on my husband. We have Jared disrespectful messages in text. We asked to speak to his supervisor and he said it was the owner and the owner doesn’t care what we have to say. Also in a text message. Stay away from this company. Unprofessional and want to steal your money.

Move size: 2 Bedroom Home Service cost: $3600

I trusted Vantage Home Movers. they were kind and available. but then, they arranged for my move to happen with A&L Moving and Storage out of Sacramento CA. 2 big problems: 1- Vantage never removed the "miter saw" from my inventory list - thus i was charged for this heavy item (which i do/did not own.; and, worse: 2- A&L Movers were disrespectful to me, and deceitful, and charged me over $3000.00 more than the amount Vantage said would be the maximum i would be charged. and they lost 1 box and left behind several other possessions. many broken and damaged items arrived at my new home: including 6 glassware items; 1 mirror; all of my wicker furniture - which up to that point has been in perfect condition - now there are gouges out of it, scraped paint and breaks everywhere - which would cost dearly to fix; my wooden furniture also damaged with breaks and gauges and scrapes, etc.; they did not appear to have used moving blankets, except for one dilapidated blanket that was ripped and losing its padding - particles of which were all over my meditation chair and took an hour of scrubbing to remove at least partially; their truck was filthy - they dragged the box spring mattress across the floor rendering it filthy and unuseable. also, no attention was paid to signs on the boxes such as "THIS SIDE UP" - in fact from the looks of the new and sturdy boxes i used, it was as though they just tossed them in the truck helter-skelter. then, they lied - told me what ever they disassemble they would assemble in my new home, and at my new home they then said NO, that they did NOT promise to do that. other lies - they were supposed to call me 24 to 48 hours before they came to pick up my household belongings. they did NOT call, but told me they had called - but my phone has no record of this, and thus i was not ready when they showed up. then they applied manipulative/coercive "bait-and-switch" measures, telling me if i did not move today it would take 21 days for my goods to reach their destination. so they returned at 9:30 p.m. and worked til 1:30 a.m. ,leaving items behind. and i never knew quite when my possessions would arrive at me new home, so my new home was not ready when they did arrived. another fiasco, and instead of a daytime move they arrived in the evening. Their saying they did NOT say what they did tell me, and insisting that they said what they in fact did NOT tell me was disingenuous.

since i was charged over $3000.00 more that what i was told i would be charged (which was in line with the 2 other quotes i had gotten - of between $6000.00 and $7000.00), i feel that the over $10,000.00 i paid was extortion, a rip-off/scam, their taking advantage of a 74 year old disabled woman. i feel remuneration is necessary, just to enable me to repair the damage they did and replace the missing items.

when i had trusted Vantage to secure me reliable, trustworthy and careful movers, instead i received a nightmare and a setback that rendered a senior on a fixed income with minimum resources for living expenditures.

i am still waiting to hear back from Vantage Home Movers.

Move size: 1 Bedroom Home Service cost: $10030

I called several moving companies including Vantage. I spoke with a very friendly and helpful person with a quote moving from Florida to Arizona. He told me he could give me a discount for being a senior and gave me some other discounts for packing my art, mirrors and TVs. The quote came out to be approximately $4600 based on an inventory of my items. I thought that was in my price range and decided to hire Vantage. I WAS NOT AWARE VANTAGE WAS A MOVING BROKER.

I was told in the conversation that I would receive a call 3-4 days prior to my pick up date which was July 12th, 2025.

I did receive the call from someone named Tyler that went over all the inventory and to my shock he said my original quote was too low and gave me a new quote based on his inventory list which was approximately $2500 more than the original quote. How could that be? Maybe a little off but 35% higher. Now I was stuck and had to agree to the new price because they had a deposit and demanded an extra deposit with payment due in full at pick up. I am a senior with disabilities living on a fixed income. How could I find a new company just 4 days before leaving. I felt that the company had absolutely scammed me. I needed more materials and more truck space. I still was not aware that a completely different company was picking up my furniture.

July 12th came and a different company showed up at my door and told me they were moving me and had to charge me extra for more moving and packing materials. I called Vantage and left messages about this and there was no one to speak with. I asked for a call back which I did not get. Again I had to agree to the new price to get my furniture loaded and moved by a separate company that told me I would be dealing with them directly now.

I AM TELLING YOU DO NOT USE VANTAGE MOVING AND STORAGE BASED OUT OF BOYTON BEACH, FLORIDA. THEY ARE DISHONEST AND DO NOT DISCLOSE ANYTHING. THEY GOT THEIR FEE AND NOW I CAN NOT GET IN TOUCH WITH THEM. NO CALL BACKS, NO EXPLANATIONS.

I now into this move from my first quote of $4500 to over $8000.

Do your homework and make sure you read the fine print. They really get you 4 days before your move. What a terrible and expensive experience. I still don't have my furniture and VANTAGE is done on their part. Please when moving find an honest moving company and not VANTAGE.

Move size: 2 Bedroom Home Service cost: $6800

Rated one star only because there’s not a zero star rating. Based on my experience with them, a negative would have been much better. They lowballed me just to get the order and then stuck it to me on the back end. They are a broker and they weren’t transparent at all. Then when the mover. Showed up he charged me extra because they listed beds but no mattresses. Mover showed me exactly what they did and the workorder showed bed frame only so the mover wasn’t trying to pull one over on me.

Up to you reading this , whether you use them or not but beware of a bathing switch tactic. That’s what my experience was like.

If I can steer a few people away from using them, I will feel better about saving folks the grief I went through.

In fact, now, they won’t even return my call. They got their deposit and they moved on.

My sales person was Christien and the customer service rep during the move was Tyler.

Move size: 3 Bedroom Home Service cost: $7300